How does the township determine my water and sewer usage?

A residential water meter is read every other month (bi-monthly).  This reading is obtained from outside the home by one of 2 methods:  touchpad or radio read unit. The touchpad and radio read devices are able to electronically transmit a meter reading outside the building identical to that of the inside water meter. 

The typical useful life cycle of a water meter is 10 to 15 years. After this time, the meter may develop problems providing accurate readings.  System audits are performed to monitor possible equipment failures.

Canton has an Automated Meter Reading (AMR) Program, which allow us to read all water meters in the community via radio frequency which is more accurate and more efficient.

Show All Answers

1. Where does the water used by Canton residents and businesses come from?
2. What are the current water rates?
3. What to do in the event of an emergency?
4. How do the water rates charged by the GLWA affect Canton?
5. What factors help to determine whether GLWA will raise water rates or maintain the current level?
6. Who in the township approves the rate increases?
7. What are the current water and sewer rates for Canton?
8. How does the township determine my water and sewer usage?
9. My water meter is outside, why does the DPW serviceman need to come inside my home?
10. Why is my bill so high?
11. Why am I being charged fixed charges on my water and sewer bill?
12. What are the fixed water charges on my bill?
13. What are the fixed sewer charges on my bill?
14. What is the minimum bill for Canton Township?
15. How often will I receive my water bill?
16. What are my options for payment?
17. Is there a fee for online or IVR payment?
18. Can I make partial or extra payments on my water and sewer account?
19. What is the penalty for late payment?
20. What do I do if I am selling my home and need a final meter reading?
21. Can I have a separate meter for my outdoor irrigation system?
22. I think I have a leak in my water system, how do I know?
23. How much water can be lost from a leak?
24. How can I conserve water and reduce my water bill?